1. East Sussex SAB
  2. Safeguarding adult reviews (SARs)

Safeguarding adult reviews (SARs)

SAR criteria

The Care Act 2014 sets out the criteria for a safeguarding adult review (SAR)

Each Safeguarding Adults Board (SAB) must arrange a SAR when it suspects or knows that an adult has:

  • died because of abuse or neglect; or
  • experienced serious abuse or neglect which has resulted in permanent harm, reduced capacity or quality of life

and

  • there is concern that partner agencies could have worked more effectively to protect the adult.

Purpose of a SAR

A SAR promotes learning, improves practice and reduces the risk of future deaths or harm.

It reviews:

  • how effective the safeguarding procedures are
  • what is working well
  • how professionals and agencies can work together better
  • any service improvement or development needs for agencies.

It should not:

  • be a primary investigation process
  • re-investigate a safeguarding incident
  • apportion blame
  • substitute for a complaints process.

The findings from SARs inform action plans, to improve services and reduce the risks of future harm. This supports continuous development and good practice.


Safeguarding adult review (SAR) referrals

Any agency or professional can make a referral if it meets the criteria for a safeguarding adult review (SAR). 

Ensure you understand the purpose of a SAR

When to make a SAR referral

Consider the criteria

  • If the person is alive, has there been serious abuse or neglect?
  • Did or does the person have care and support needs?
  • Has there been a concluded enquiry by an agency, like adult social care, the police or health?
  • Could there be learning to improve multi-agency working?

Discuss with your supervisor, manager or safeguarding lead

Discuss whether a referral is appropriate. 

Can you evidence all sections and meet the criteria on the SAR referral form?

Consider contacting your Safeguarding Adults Board for advice.

Make a SAR referral

Complete this form including as much information as possible:

SAR referral form

State:

  • which enquiry was completed - for example, Serious incident, Root cause analysis, Section 42 Safeguarding enquiry, criminal investigation.  
  • by which agency (such as, police, health or social care)
  • what the outcome was

Email the completed form to your Safeguarding Adults Board, listed on the form.

Help to make a SAR referral

For guidance on making a referral, see Appendix C of the Sussex SAR protocol.

What happens next

The Safeguarding Adults Board considers referrals in line with the Sussex SAR protocol

The SAR subgroup then:

  • review referrals
  • consider the criteria
  • make a recommendation to the SAB's independent chair

The independent chair makes the final decision.


Published safeguarding adult reviews (SARs)

SAR Jack - published September 2024

Jack was 27 years old when he took his own life in July 2022.

Jack experienced a lot of trauma in his life, including the loss of loved ones. He was vulnerable to abuse and often struggled with challenging behaviour. He didn't have a stable home and spent a lot of time on the streets.

Due to these challenges, Jack had to deal with many different organisations and services. These started before he was born and continued until his death. He was often in and out of prisons, homeless shelters and hospitals. 

The review showed that people who worked with Jack understood his problems with alcohol, homelessness, and getting into trouble with the law. They recognised that his past experiences had a big impact on him and made him vulnerable.

Because of this, the review focussed on what is working well and what could be strengthened.

Read the report

SAR Jack report [208.5 KB] [docx]

SAR Jack - learning briefing

Listen to the audio version of the podcast


SAR Gwen and Ian - published January 2024

In 2021, Gwen died soon after her admission to hospital aged 95.

Ian went into hospital in 2022 after rapid decline in his mental and physical health. He died the following month.

The circumstances of the deaths of Gwen and Ian were similar, so we reviewed them together. Both were living at home in a state of neglect, with family who had challenges with their caring roles.

There were difficulties with engagement and limited agency involvement. Chances to respond to needs and risks in a complete and coordinated way were missed.

Read the report

SAR Gwen and Ian report [389.5 KB] [pdf]

SAB response to SAR Gwen and Ian [59.6 KB] [docx]

SAR Gwen and Ian - learning briefing


SAR Finley - published January 2024

Finley was in his early 30s when he died in 2021 from drug toxicity.

Aged 16, he was diagnosed with schizophrenia and spent nearly two years in an adolescent unit. He was then placed in supported housing. Eventually the home could not offer the level of support he needed. He moved to private accommodation.

Finley was not always able to accept the support offered by services. He  misused drugs and this was a high risk to his safety.

The review highlighted several issues and learning:

  • Engagement with families when someone has fluctuating capacity.
  • Responding to indicators of cuckooing.
  • Dual diagnosis.
  • Multi-agency response to self-neglect.

Read the report

SAR Finley report [459.7 KB] [pdf]

SAB response to SAR Finley [147.5 KB] [pdf]

SAR Finley - learning briefing 

Listen to the audio version of the podcast


SAR Donna - published December 2023

In July 2021, Donna died suddenly shortly before her 43rd birthday. She was alcohol dependent. The cause was ‘sudden unexplained death in alcohol misuse’.

Key findings from the review were that:

  • agencies working with Donna did not co-ordinate their response to her needs and risks
  • opportunities to make safeguarding enquiries were missed
  • her life experiences were not explored

The review also showed the impact of alcohol use and self-neglect on Donna’s life.

Read the report

SAR Donna executive summary [315.3 KB] [pdf]

SAB response to SAR Donna [156.2 KB] [pdf]

SAR Donna - learning briefing 

SAR Donna family statement [14.9 KB] [docx]


SAR Hannah - published December 2023

In May 2022, Hannah died from a head injury. Hannah was dependent on alcohol at the time and it caused significant physical harm. She had been to the hospital many times and was taking a lot of different medications.

The review explored:

  • how she neglected herself and the harm caused by alcohol
  • multi-agency approaches to managing risk
  • considering carers
  • understanding the person

The review also looked at:

  • how different organisations work together on complex cases
  • who we mean when we talk about a 'multi-agency' team
  • how we coordinate, especially when the local authority is not involved.

Read the report

SAR Hannah report [701.9 KB] [pdf]

SAB response to SAR Hannah [61.7 KB] [docx]

SAR Hannah - learning briefing


SAR Charlie - published May 2023

Charlie had a short and complex life. He had suicidal thoughts when he was a teenager. He often self-harmed and refused hospital treatment. Charlie came out as transgender, identifying as male, but his family continued to refer to him as female.

He was in hospital twice under Section 2 of the Mental Health Act. This was due to his repeated self-harm. Charlie then moved into temporary accommodation in Brighton. He continued to self-harm and abused alcohol. Shortly after he moved in, it is believed that Charlie took his own life aged 18.

To understand why Charlie died, the review focused on services, systems, commissioning and assurance.

Read the report

SAR Charlie executive summary [68.1 KB] [docx]

SAB response to SAR Charlie [60.3 KB] [docx]

SAR Charlie - learning briefing


Thematic review: Working with multiple complex needs and trauma – published November 2022

This Thematic Review examines the deaths of four women who:

  • lived in East Sussex
  • were aged between 19 and 51 years old
  • experienced trauma, violence and loss in their adult lives
  • died from suicide or from causes linked to drug overdoses
  • died between May and November 2020

The women did not know each other but had contact with some of the same health and social care services.

The review focused on how well services identify and respond to women with:

  • multiple complex needs
  • a history of trauma
  • difficulties engaging with support

It considered whether services have the knowledge, skills and experience to effectively support people with these needs.

Read the report

Thematic review report [176.6 KB] [docx]

SAB response to Thematic review [199.2 KB] [pdf]

Thematic review - learning briefing 


SAR Ben - published September 2022

Ben was a 60-year-old man who had lived in a care home in Eastbourne for over 30 years. He had learning disabilities, autism, paranoid schizophrenia and Type 1 diabetes.

He went into hospital with bad foot ulcers. His condition was so severe that amputation was not an option. They transferred him to a hospice where he died.

The review examined the strengths and weaknesses in how agencies worked together to safeguard Ben.

The board drew on learning from SAR Adult A published in October 2017 which had similarities with Ben’s circumstances.

Read the report

SAR Ben report [440.1 KB] [pdf]

SAB response to SAR Ben [150.3 KB] [pdf]


SAR Anna - published May 2022

Anna died in hospital of natural causes aged 85. On admission to hospital, she had multiple bruises and skin tears on her body.

There were historical concerns regarding abuse of Anna by her daughter. She was placed in residential care for a year. Five months before her death, Anna returned to live with her daughter.

This review focusses on how agencies worked together to:

  • evaluate and understand coercion and control
  • protect potential victims of domestic abuse

Anna’s death shares similarities with SAR Adult B (February 2020). Anna’s review explores whether previous learning has been put into practice.

Read the report

SAR Anna report [142.8 KB] [docx]

SAB response to SAR Anna [204.3 KB] [pdf]

Multi-agency meetings learning briefing


Adult C SAR - published December 2020

Adult C experienced severe domestic violence and coercive control from her partner. This review focuses on the last 12 months of her life.

She had multiple complex needs. These resulted from drug and alcohol dependency, mental health (including self-harm) and homelessness. She died in 2017 from mixed drug toxicity.

The review showed:

  • difficulties finding accommodation for women with complex needs.
  • gaps in information sharing about domestic abuse between agencies
  • services are not tailored to women with these multiple complex needs

Read the report

Adult C SAR report 

Adult C SAR - learning briefing 

SAB response with a statement from Adult C’s family [78.5 KB] [docx]


Adult B SAR – published February 2020

Adult B died in hospital of natural causes aged 94 in 2017. When admitted, she had 26 unexplained injuries. These included a fractured nose and jaw, as well as old and new bruising to her face, arms and legs. The hospital diagnosed her with sepsis and pneumonia, and she died eight days later.  

This review evaluated multi-agency responses and the support provided.

This case showed that:

  • professionals did not progress to a safeguarding enquiry because Adult B had capacity and did not consent
  • systems do not always allow staff to understand the full historical and current context
  • a lack of curiosity and confidence to challenge family members puts vulnerable people at risk

Read the report

Adult B SAR report [360.0 KB] [doc]

Adult B SAR - learning briefing


Adult A SAR – published October 2017

Adult A was living in a nursing home in East Sussex, commissioned by NHS West Kent Clinical Commissioning Group. 

He died due to sepsis, infection of his legs, diabetes and cirrhosis. Subject to a Deprivation of Liberty, he lacked capacity to decide where to live. There were concerns of self-neglect as he often refused care and treatment. 

The review shows how crucial it is for all agencies to work together. We must share expertise to plan and deliver services to meet people’s care and support needs.

Read the report

Adult A SAR report [114.4 KB] [docx]

Adult A SAR - learning briefing



Safeguarding adult reviews guidance

Sussex SAR protocol

Sussex safeguarding adult review protocol

The three Sussex SABs developed this protocol as part of the Sussex safeguarding adults policy and procedures.

National analysis of SARs

This analysis by the Local Government Association identifies priorities for sector-led improvement. The learning came from SARs completed between 2019 and 2023, including during the Covid-19 pandemic:

National

The National SAR library is a database of safeguarding adult reviews published  after 1 April 2019.

Podcast

Pan Sussex shared learning from SARs podcast

The podcast covers four shared themes in reviews across Sussex and the actions taken. The themes are:

  • mental capacity
  • making safeguarding personal
  • safeguarding processes
  • multi-agency information sharing and communication