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Raise a Concern

Concerns about an adult

Man sitting in the floor head on kneesIf you are concerned about an adult, please use the following contact details for Health and Social Care Connect. However, if it is an emergency, stay safe and call 999.

You can also contact the police on 101 for non-emergency situations.

Our document Guidance on Raising Concerns about Abuse and Neglect contains information on signs and indicators of abuse and neglect and what should be reported as a safeguarding concern.

Health and Social Care Connect

(8am to 8pm 7 days a week including Bank Holidays)

  • Phone: 0345 60 80 191
  • Mobile SMS Text: 07797 878 111
  • Typetalk: 18001 0345 60 80 191
  • Email: Health and Social Care Connect
  • Professionals and members of the public can also use an online form accessed via the East Sussex County Council website.

Adults – Out of hours (emergency) support

Outside of normal office hours our Emergency Duty Service will respond to serious Adult Social Care issues that cannot wait until the next working day. The contact details for this service are:

Monday to Thursday: 5pm to 8.30am Friday : 4.30pm to 8.30am Weekends and Public holidays: 24 hours

Phone: 0300 330 9475

Concerns about a child

Sad boy sitting on chairIf you are concerned about a child for any reason, please contact the East Sussex Single Point of Advice (SPoA).

Mon-Thurs 8.30am-5pm and Fri 8.30am-4.30pm.

Phone: 01323 464222

Email: 0-19.SPOA@eastsussex.gov.uk

However, if it is an emergency situation (e.g. a child is in danger or has been left alone) please contact the Police on 999.